Privacy policy

Data Privacy Notice for clients and website users

Last updated: 10 May 2018

Copy Trade Profit LTD (‘we’/‘us’/‘our’) (registered number 11301387) knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our Privacy Policy and forms part of our website terms and conditions (‘Website Conditions’).

By accepting our Website Conditions or by visiting (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy.

We believe it is important to protect your Personal Data (as defined in the General Data ProtectionRegulation (the “GDPR”)) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you on the Website. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Conditions.

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at the address below.

  1. 1  The Personal Data we collect from you includes but is not limited to the following:
    1. 1.1  When you visit the Website, we will collect data in connection with your use of the internet.
    2. 1.2  When you enquire about our services, we will request Personal Data such as your name, your address, your mobile telephone number, your email address and details about your social media accounts.
  2. 2  Reasons for collecting your data
    1. 2.1  In compliance with GDPR Article 6 (“processing is necessary for the performance of a contract towhich the Data Subject is party or in order to take steps at the request of the Data Subject prior toentering into a contract”), we will use the Personal Data for purposes that include but are not limited to:
      1. 2.1.1  processing any enquiries you have about our services;
      2. 2.1.2  verifying your identity when you use our services or contact us;
      3. 2.1.3  delivering our services to you;
      4. 2.1.4  analysing our services with the aim of improving them;
      5. 2.1.5  notifying you about changes to the Website, services or terms and conditions or anything else we may be required or reasonably expected to notify you of; and
      6. 2.1.6  providing you with billing for using our services.
    2. 2.2  In compliance with GDPR Article 6 (“the Data Subject has given consent to the processing of hisor her Personal Data for one or more specific purposes”), if you have given and not withdrawnconsent we may use the Personal Data for these purposes:
      1. 2.2.1  to provide you with information about our other services, offers or products that you may be interested in; and
      2. 2.2.2  to provide you with information about third party services, offers or products that you may be interested in.


  1. 3  Storing your data
    1. 3.1  Whilst storing your data, we will use Appropriate Technical and Organisational Measures to keep Personal Data secure and to prevent it being accidently lost, accessed or used in an unauthorised way, altered or disclosed.
    2. 3.2  We will make reasonable efforts to ensure the data is accurate and up to date and will undertake to rectify any inaccuracies of which we become aware without delay. All Personal Data we store is stored in the European Economic Area.
    3. 3.3  Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary.
  2. 4  Sharing our data
    1. 4.1  We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.
    2. 4.2  We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
      1. 4.2.1  If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
      2. 4.2.2  If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
      3. 4.2.3  We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes of fulfilling our obligations to you. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes.
      4. 4.2.4  Some of the organisations with whom we may share information may be outside the European Economic Area, in countries that do not always have the same data protection laws as the UK. However, we will have contracts in place with them to ensure that your information is adequately protected and we will remain bound by our obligations even when your personal information is processed outside the European Economic Area.
      5. 4.2.5  If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We may also use technology to detect and prevent fraud.

When we provide services, we want to make them easy, useful and reliable. This sometimes involves

placing small amounts of information on your computer. These are called ‘cookies’.

These cookies cannot be used to identify you personally and are used to improve services for you, for example:

  •   Letting you navigate between pages efficiently.
  •   Enabling a service to recognise your computer so you don’t have to give the same informationduring one task.
  •   Recognising that you have already given a username and password so you don’t need to enter it for every web page requested.
  •   Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast.To learn more about cookies,



Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website’s features. Refer to your browser’s Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.

Multiple cookies may be found in a single file depending on which browser you use.

The cookies used on the Website have been categorised based on the categories found in the ICC UK Cookie guide, as follows:

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around a website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors goto most often, and if they get error messages from web pages. These cookies don’t collect informationthat identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: functionality cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as a live chat session. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

The list below shows the cookies that we use, other than those that are strictly necessary to this service. If you have any queries about these, or would like more information, please contact us.


Cookie name



This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier.



It appears to store and update a unique value for each page visited.

By using the Website, you agree that we can place these types of cookies on your device.


  1. 6.1  The Website may include third-party advertising and links to other websites. We do not provideany personally identifiable customer Personal Data to these advertisers or third-party websites.
  2. 6.2  These third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send (or ‘serve’) the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about internet advertising companies (also called ‘ad networks’ or ‘network advertisers’), including information about how to opt-out of their information collection.
  3. 6.3  We exclude all liability for loss that you may incur when using these third party websites.


Further Information

  1. 7.1  If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, Copy Trade Profit Ltd, 207 Regent Street, London, W1B 3HH, or email us at
  2. 7.2  We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.
  3. 7.3  You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.
  4. 7.4  If you would like access to the Personal Data that we hold about you, you can do this by emailing us at or writing to us at the address noted above. There may be a nominal charge of £10 to cover administrative costs.

We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at or write to us at our registered address 207 Regent Street, London, W1B 3HH, to update your Personal Data.